Lev Lazinskiy

R1D46 Infinite Loops in Process Builder

Process Builder in Salesforce is a great way to do things based on some complex business logic without having to write triggers or a lot of the code yourself. As a trailblazer, I combined this with Queuable Apex that would grab the result of an HTTP POST method.

For some reason, this resulted in an infinite loop for me. I accidentally created 300+ Clubhouse tickets in a few seconds. The only way I could figure out how to stop this was to delete the opportunity record in order for the process to error out due to the opportunity no longer existing.

What I Learned

1. More than ever, I wish that apex had feature flags. :)
2. I have no idea how or why this happened, but the "solution" was to post the response URL to the salesforce record and then add a condition in the process builder to only run the process if the field was empty. This seems prone to failure, so we will see how things go.